Accessing your vehicle Unlocking the charging cable Adjusting the seat Adjusting the door mirrors Adjusting the steering wheel Powering On, Selecting Drive Modes & Powering Off Plugging in the vehicle

1. Accessing your vehicle

Start your trip and unlock the car using your Outbound app

The door handles will pop out once the vehicle is unlocked

Pull the handle on the door interior to exit the vehicle

2. Unlocking the charging cable

To unlock the charging cable, press the circle button next to where the cable is plugged into the vehicle

You will then be able to unplug the cable from the vehicle and store it safely with the wall charger

Be sure to close both the waterproof cover as well as the charging port door before heading off on your trip

3. Adjusting the Seat

To ensure the most comfortable driving position, use the seat control located on the outer side of the driver's chair to:

Move the seat forward or backward

Adjust the seat’s height and tilt angle up or down

Adjust the backrest forward or backward

Adjust the lumbar support

4. Adjusting the door mirrors

Locate the side mirror controls on driver side door

Toggle the switch to the left or right depending on which side you want to adjust

5. Adjusting the steering wheel

Locate the adjustment lever on the side of the steering wheel, near the dashboard to adjust the height and depth of the wheel

Pull the lever down to release the lock on the steering wheel

Adjust the reach: Move the steering wheel closer or further away from your body to your preferred position

Return the lever to its original position and confirm the steering wheel no longer moves

6. Powering On, Selecting Drive Modes & Powering Off

Press the Power button on the right hand side of the steering wheel and the vehicle will power ON

Use the lever on the left hand side of the steering wheel to change driving modes:

To drive, move the lever down

To reverse, move the lever up

To park, press the 'P' button to the right of the lever

The indicators and vehicle lights can be controlled with use of the stalk behind the steering wheel on the left hand side

The windscreen wipers can be controlled with the stalk behind the steering wheel on the right hand side

Press the Power button and the vehicle will power OFF

7. Plugging in the vehicle

When returning the vehicle, you must ensure it is plugged in and charging

To open the charge port, while the vehicle is unlocked, press on the charge port door at the front of the vehicle

Grab the charging cable and push the plug all the way into the charge port

Please refer to the app for additional instructions re triggering the charger as this may differ per location

FAQs

What does ‘net-zero’ even mean?

Net-zero means achieving a balance between the emissions we put into our atmosphere and those taken out. Think of it like a set of scales: producing greenhouse gas emissions tips the scales, and we want to get those scales back into balance, which means no more greenhouse gas can be added to the atmosphere in any given year than is taken out. This state is also referred to as carbon neutral.

To achieve this we need to simultaneously limit the emissions we produce and offset any we do produce by processes that reduce greenhouse gases already in the atmosphere such as carbon sequestration.

‘Zero-emissions’ and ‘zero-carbon’ are slightly different, as they usually mean that no emissions were produced in the first place.

What about our dirty coal-based Australian power grid?

It’s true that charging from the grid does cause emissions (and Australia’s grid is particularly carbon-intensive), but it’s still a much cleaner option than petrol and diesel cars.

Internal combustion engine vehicles produce emissions both from the tailpipe and during the distribution of fuel.

It’s estimated that electric vehicles use about 30% fewer emissions whilst being charged on the grid. With more renewables entering the system every day, electric vehicles emissions will keep dropping as the electricity grid gets cleaner.

Are people actually going to give up their personal cars and use Outbound?

Whilst it won’t be for everyone, private cars sit idle 96% of the time and the conditions are ripe for a change in behaviour. We believe that an accessible, convenient, cost-effective and attractive alternative solution will accelerate the transition away from car ownership.

Where are Outbound vehicles available?

We’re currently building our fleet and testing our service in Queensland, Australia. In the future, we plan to expand across Australia and internationally.

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