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COVID-19 Response
At Outbound, health and safety is our top priority because we understand the challenge faced by our communities. We are aware of the various health concerns associated with the COVID-19 and understand the essential role that transportation plays in mitigating these and helping to move communities forward.
While we always have strict hygiene practices and cleanliness standards across our community fleets, we have implemented a number of additional, proactive health and safety measures. These include:
  • Increased frequency of vehicle cleaning;
  • At each visit our operations team will be using a disinfecting cleaning agent on high touch-point areas and surfaces including cleaning door handles, the keys/start buttons, steering wheel, switch gear, shifter, centre console, dashboard, cup holders, seat belts and anything else members touch;
  • We actively track vehicles that receive more frequent or prolonged use of specific vehicles and will provide additional cleaning for those;
  • Our maintenance team will follow these increased hygiene standards and have also been instructed to wear a new pair of disposable gloves when attending and cleaning each vehicle, as well as sanitising and washing their hands before and after each interaction;
  • Our team have been advised to stay home if they feel unwell or believe they may have come into contact with the virus;
  • Taking the necessary steps to protect both our valued members and employees by actively monitoring developments and following the advice from our government.
We also continue to ask for your support in keeping our vehicles clean and safe, and encourage our members to follow the advice issued by the experts. This includes following precautions to reduce the general risk of infections by:
  • Use the sanitisation wipes provided to wipe down the steering wheel and other "touch surfaces" before and after using.
  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water;
  • When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue, then throw the tissue away immediately and wash your hands;
  • Avoid touching your eyes, nose and mouth – hands touch many surfaces and can pick up viruses;
  • Avoid using our vehicles if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority
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